Welcome to VEEV CARE

  • Quick start

    Follow these steps to learn how to use your VEEV device.

    LEARN MORE

  • Online self-diagnostic.

    Get support to fix your IQOS VEEV with our online IQOS VEEV self-service tool in a few steps.

    START NOW

VEEV App

Discover all the features of the VEEV app.

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Frequently asked questions.

We are here to help. Get the support you need to solve issues with your VEEV.

LEARN MORE

Get more support with VEEV Care Plus

  • A service package for you to enjoy tailored support.
  • Benefit from a 2 years commercial warranty as well as accidental damage coverage, fast replacement solutions and so much more.
  • Add your device to your account and activate VEEV CARE PLUS.
Learn more

Let's chat

Can’t find what you’re looking for?

Contact our Live Chat :

Live chat hours

  • Monday to Friday 10.00 to 18.00
  • Saturday Closed
  • Sunday Closed

OTHER WAYS TO CONTACT US