What should I do if my VEEV device is not working?

In the event of any issue, please reset your device:

  1. Press the button for 10 seconds, then release
  2. A few vibrations and blinking lights will confirm the reset of the device
  3. The device will first switch off and then switch on

If the above reset procedure does not resolve the issue, please, contact our Customer Support via:

  • Phone:  [Market specific CSC phone number+ opening hours]
  • E-mail:  [Market specific contact address if applicable]

other channels: if applicable

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